This Privacy Policy was last updated on 10 February 2025.
1. INTRODUCTION
1.1 Definitions.
In this Privacy Policy (the “Policy”), unless the subject or context otherwise requires, the following words and expressions shall have the following meanings:
a. “Children” refers to individuals under the age of 18, and the term “Child” shall be construed accordingly;
b. “Data Breach” refers to any unauthorised processing of Personal Data in our possession or under our control;
c. “Founders Doc”, “we”, “our”, or “us” refers to Founders Doc Pte. Ltd., a private limited company incorporated in Singapore, which operates and manages FD Lite, together with its subsidiaries and affiliates as established from time to time;
d. “Legal Document(s)” refers to any legal template, agreement, or contract provided by Founders Doc (trading as FD Lite) through its Platforms;
e. “Personal Data” refers to data, whether true or not, about an individual who can be identified (i) from that data; or (ii) from that data and other information to which the organisation has or is likely to have access. This includes but is not limited to your name, contact information, responses to questionnaires, stored drafts of questionnaires, saved drafts of the Legal Document(s), user-generated content, IP addresses, device identifiers, browser data, and cookie information;
f. “Platforms” refers to FD Lite’s digital services, including its website (https://fdlite.sg/), web-based applications, and any other related online services;
g. “Process”, “processing” or any variation thereof means carrying out any operation or set of operations on Personal Data including, but not limited to, collecting, obtaining, organising, consulting, using, disclosing, and destroying;
h. “Services” refers to the provision of Legal Document(s), questionnaires, and any related automated solutions provided via FD Lite’s Platforms; and
i. “user” or “you” refers to any individual, person, company, or entity accessing or using our Platforms and Services.
1.2 Scope of Application.
This Policy applies to:
a. individuals and entities that interact with Founders Doc (trading as FD Lite), including users based in Singapore and users outside Singapore who voluntarily access our Platforms and/or use our Services;
b. individuals who interact with Founders Doc (trading as FD Lite) for business or other purposes, whether on their own account or on behalf of third parties or organisations;
c. individuals who visit or browse our Platforms without using our Services;
d. individuals who are current and prospective employees, consultants and/or contractors of Founders Doc (trading as FD Lite);
e. individuals associated with suppliers, vendors, customers, consumers, or professional advisors of Founders Doc (trading as FD Lite);
f. individuals involved in any transactions or potential transactions conducted or evaluated by Founders Doc (trading as FD Lite); and
g. individuals who have opted to receive communications from Founders Doc (trading as FD Lite).
FD Lite is a digital legal document platform operated by Founders Doc. It is not a separate legal entity, and all legal obligations under these Terms are undertaken by Founders Doc.
1.3 Acknowledgement.
By using our Services, you acknowledge and agree that you have read and understood this Policy and to the bases on which we will collect, use, disclose, and/or process your Personal Data as described herein. We will not process sensitive personal data without your explicit consent, where required by law.
1.4 No Legal Advice Disclaimer.
Our Platforms and/or Services facilitate the generation of Legal Document(s) based on user inputs. We do not provide legal advice, and use of our Services does not establish an attorney-client relationship. For more details, please refer to our Terms of Service.
1.5 Amendments.
We may update this Policy from time to time. The latest version will always be posted on our website, and where required by law, we will inform you of changes that affect you.
2. COLLECTION OF PERSONAL DATA
2.1 User Responsibility for Data Accuracy.
When using our Platforms and/or Services to generate legal templates, you are solely responsible for ensuring that the information you provide is complete, accurate, and up to date. We do not verify user-submitted data, and any errors in the final document due to inaccurate inputs are your responsibility.
2.2 Data Protection Principles.
We will process Personal Data in compliance with applicable data protection laws. We will secure and retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
2.3 Modes of Data Collection.
Your Personal Data may be collected from you or your authorised representative during your course of dealing with us. The main ways through which we collect your Personal Data may be categorised into the following:
a. Information that you provide to us directly: when you access our Platform and/or Services, we may ask you to provide Personal Data to us. This may include, but is not limited to data in relation to identity information, contact information, financial information, transaction information, and any relevant marketing and communication. For example, we may ask you for information relating to your start-up via our Platforms, or for contact information when you submit a questionnaire or respond to an email offer. If you choose not to provide us with Personal Data, you may be unable to use and/or access some parts of our Services;
b. Information that we collect automatically: we may automatically collect certain information when you visit and navigate through our Platforms, such as your IP address and device type. We may also use analytics tools, such as Google Analytics, and other third-party services to collect data on user interactions. These services may use cookies, tracking pixels, or similar technologies to analyse trends and serve relevant content, including advertisements. You can manage your cookie preferences through your browser settings; and
c. Information from third parties: we may collect Personal Data from external sources such as publicly available materials or trusted third parties. This information supplements the Personal Data that we already hold in order to personalise our Services.
2.4 Third-Party AI Disclosure.
We may use third-party AI-driven tools or automated processes to assist in generating legal templates on our Platforms and/or Services. These tools operate based on predefined legal frameworks and user-provided data. However, they do not provide legal advice or independently verify the appropriateness of generated documents.
2.5 AI Processing.
Where permitted by law, we may use automated processes, including AI-driven tools, to facilitate the provision of our Services on our Platforms. These processes do not make legally binding decisions without human oversight. If you wish to opt out of automated processing where applicable, please contact our Data Protection Officer.
2.6 Types of Personal Data Collected.
While accessing our Platforms and/or using our Services, we may collect Personal Data (including sensitive personal data) that relates to you, including data that can be used to identify or contact you. Personal Data may include, but is not limited to:
a. Contact Details: which may include your name, email address, phone number and mailing address;
b. Transaction Data: which may include details about payments to and from you and details of products and services you have purchased;
c. Employment or Other Business-Related Information: which may include, when relevant to the Legal Documents or other Services that you are obtaining from FD Lite, and insofar as you provide such information, information as to your employment status or terms, remuneration, and shareholdings or officer ships;
d. User Content: which may include your profile picture, your image, or any other image, video clip, or document that you upload, generate, or share through our Platforms and/or Services, including saved drafts of legal template;
e. Social Media Information: which may include the information you voluntarily provide to social media platforms, such as your username and contact details. This may also include analytics and aggregate data regarding our social media activity, account data, transaction data, support data, technical data, financial data, usage data, user content, and preference data. We collect and process social media information in accordance with this Policy and the applicable privacy policies of the relevant third-party platforms;
f. Payment Information: if you make purchases through our Platforms and/or Services, we may collect certain payment-related details, including billing information, transaction details, and payment method type. However, we do not store or process full payment card details, as payments are handled by third-party payment processors. You should review the privacy policies of our payment providers for more details on how they process your Personal Data;
g. Questionnaire Responses: if you provide information through questionnaires or forms available on our Platforms and/or Services, we may collect and process such information, including details about your business, legal needs, or other relevant data. Where these responses contain Personal Data, we will handle it in accordance with this Policy. Additionally, we may collect other Personal Data and/or personally identifiable information that is reasonable and relevant to your interactions with our Platforms and/or Services, including but not limited to legal questions and saved drafts of legal templates;
h. Feedback and Support Requests: such as information you provide when you contact customer support or give feedback on the Platform and/or our Services;
i. Survey Responses: such as data provided by users if we conduct user surveys for research or feedback; and/or
j. Others: any other Personal Data and/or personally identifiable information which we collect for a legitimate business purpose, where such collection is reasonable and relevant to your interactions with our Platforms and/or Services, including but not limited to legal questions, saved drafts of legal templates, and responses to platform-generated questionnaires.
2.7 Third-Party Links.
We may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy policies. Your use of third-party websites, plug-ins, and applications is at your own risk, and we encourage you to review their privacy policies before providing any Personal Data.
2.8 Social Media.
We may collect Personal Data from your interactions with our social media pages on platforms such as LinkedIn, Instagram, and TikTok. This may include publicly available information such as your username, profile details, comments, likes, shares, and other engagement data. We may also use analytics tools provided by social media platforms to understand audience demographics and engagement trends. If we introduce the ability to sign up using social media accounts in the future, we will update this Policy accordingly.
2.9 Representation.
If you provide us with Personal Data relating to a third party (e.g., your immediate family members), you represent and warrant that such third parties have read and understood this Policy, that you have obtained their consent (where required), and that you have the legal authority to share their Personal Data with us.
3. PROCESSING OF PERSONAL DATA
3.1 Purpose of processing.
We process your Personal Data to operate our Platforms and Services, provide the Services you request, and manage our relationship with you. In particular, we process your Personal Data for the following purposes:
(a) to perform a contract with you;
(b) to enable you to use our Platforms and/or Services, to provide information on our Platforms and/or Services that may be of interest to you, and to notify you about changes to our Platforms, Services, and/or terms;
(c) to conduct due diligence checks, including those required for anti-money laundering and anti-terrorism purposes, where required by law or under our internal compliance framework for users of our Platforms and Services;
(d) to process your payments, as well as to administer and maintain the safety and security of our Services;
(e) to study the usage of our Platforms and/or Services as well as to gather feedback on our Platforms, Services, or features in order to improve our Platforms and/or Services;
(f) to verify and process personal particulars, evaluate qualification and suitability for employment with Founders Doc, and monitor communications to or from us;
(g) to maintain a directory of contacts and visitors;
(h) to perform office and operational administrative matters following your request;
(i) to enforce our terms of use and any other applicable arrangement that may arise as a result of an agreement with us;
(j) to provide you with the information you have requested from us or to ask you for feedback to take part in any research that we are conducting;
(k) to produce aggregated and anonymised analytics and reports, which we may share publicly or with third parties; and
(l) to legal obligations where applicable, in relation to the use of our Platforms and Services.
You agree to keep us informed if your Personal Data changes during your relationship with us.
3.2 Your rights.
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website. We process data on the basis of contract (we have to collect or use the information so we can enter into or carry out a contract with you), affording the following rights:
(a) Your right of access: You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
(b) Your right to rectification: You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
(c) Your right to erasure: You have the right to ask us to delete your personal information.
(d) Your right to restriction of processing: You have the right to ask us to limit how we can use your personal information.
(e) Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
(f) Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent at any time.
You can read more about these rights at https://ico.org.uk/for-organisations/advice-for-small-organisations/create-your-own-privacy-notice/your-data-protection-rights.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details set out in this privacy notice.
4. DISCLOSURE OF PERSONAL DATA
Instances of Disclosure.
There will be times when we need to share your Personal Data with third parties. We may disclose your Personal Data:
(a) to our network of lawyers, legal professionals, consultants, and other professional advisers, including but not limited to external law firms, compliance specialists, and regulatory consultants engaged to support our business operations or legal obligations;
(b) where such disclosure is required for performing obligations in the course of or in connection with the provision of our Services;
(c) to third-party service providers, including but not limited to payment processors, form submission tools, analytics providers, and other technology vendors that help us deliver our Services;
(d) to regulators, law enforcement bodies, government agencies, courts, or third parties where necessary for us to comply with applicable laws; and/or
(e) to an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed acquisition or merger involving any part of our business.
5. PROCESSING PERSONAL DATA OF OTHERS ON OUR PLATFORMS
5.1 Provision of Personal Data of Other Individuals.
If you provide Personal Data about other individuals, including family members, dependents, directors, shareholders, employees, representatives, or agents, you confirm that you have informed them that their Personal Data will be collected, used, and disclosed through our Platforms and Services. Where required by law, you represent and warrant that you have obtained their consent before sharing their Personal Data with us.
5.2 Provision of Personal Data of Children.
Our Platforms and Services are not intended for Children, and Children should not use our Services without parental consent. If you believe we have unintentionally collected Personal Data of a Child, please contact us at [email protected].
6. RETENTION OF PERSONAL DATA
6.1 Duration of Retention.
We retain Personal Data only for as long as necessary to fulfil the purposes stated in this Policy or as required by law. When Personal Data is no longer needed, we will take reasonable steps to securely delete or anonymise it in accordance with applicable security and data protection standards. We may retain aggregated, anonymised, or de-identified data indefinitely for research, statistical, and analytical purposes, provided that such data does not directly or indirectly identify any individual.
6.2 Processing on Behalf of Third Parties.
Where we process Personal Data on behalf of third parties who use our Platforms and/or Services, such third parties are responsible for ensuring that they have a legal basis to collect and share such data with us. We are not liable for any misuse of Personal Data by such third parties.
6.3 Confidentiality of User Inputs.
Information entered into our Platforms and/or Services for the purpose of generating legal templates is processed securely and, where applicable, retained only for the duration necessary to provide the Service. We do not review, share, or disclose the content of your customised legal templates except as required by law or for compliance purposes.
6.4 Template Storage.
We may store customised legal templates generated through our Platforms and/or Services for a limited period to allow users to access and modify their documents. If you wish to delete stored templates, you may request deletion by contacting our Data Protection Officer. Deleted documents cannot be recovered.
7. INTERNATIONAL DATA TRANSFERS
7.1 International Data Transfers.
When we share personal data, it may be transferred to, and processed in, countries other than the United Kingdom. In particular, it may be shared with Founders Doc Pte Ltd and its affiliates in Singapore. Where this occurs, it will be regulated under EU Standard Contractual Clauses (SCCs).
7.2 Law Enforcement Requests.
We may disclose your Personal Data to law enforcement, regulators, or government authorities if required by law, regulation, or legal process. Where permitted, we will notify you before such disclosure unless doing so would prejudice an ongoing investigation or violate legal restrictions, or any law or court order.
8. DATA SECURITY
8.1 Data Security.
We take reasonable steps to protect your personal information from loss, unauthorised access, disclosure, alteration, or other misuse. These measures may include encryption, access controls, and regular security assessments.
8.2 Data Breach.
In the event of a data breach that is likely to result in significant harm to affected individuals, we will assess and notify affected users as soon as practicable and in accordance with applicable legal requirements and, where required, report the breach to the relevant authorities.
9. COMPLAINTS
9.1 Complaints.
If you have any concerns about our use of your Personal Data, please let us know by sending an email to [email protected]. We will review and investigate your complaint and get back to you within a reasonable time frame.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
9.2 Marketing Communications & Opt-Outs.
We may send you marketing and promotional materials relating to our Platforms and/or Services, subject to your consent where required. You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
10. DATA PROTECTION OFFICER
Details of the Data Protection Officer.
For inquiries or requests regarding this Policy or Personal Data collected through your use of our Platforms and/or Services, you may contact our Data Protection Officer at [email protected].
11. COOKIES
11.1 Implementation of Cookies.
We may from time to time use “cookies” or other features to allow us or third parties to collect or share information that helps improve our Platforms and/or Services or introduce new features.
11.2 What are Cookies.
Cookies are small files that are placed on your computer when a website is accessed by you. Cookies help users navigate efficiently between pages and assist the website operator in tracking usage on our Platforms and/or Services.
11.3 What we use Cookies for.
Cookies allow us to recognise your computer or device and tell us how and when the Services are used or visited, by how many people, and to track activity within our Services. Cookies are also used to personalise content and enhance user experience on our Platforms and/or Services. In some cases, cookies may be used for advertising purposes, subject to applicable laws.
11.4 Your Options Regarding the Use of Cookies.
By using our Platforms and/or Services, you acknowledge that we use cookies and similar technologies as described in this Policy. You may manage or disable cookies through your browser settings, but some features may be affected.
